Privacy Policy

Effective Date: July 2026

At Samriddhi By Suhani, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • GST Number (if applicable)
  • Payment Information (processed securely through our payment partners)

Note: We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on the Website
  • Referring Website
  • Cookies and Similar Technologies

This information helps us improve website performance and enhance your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Verify payments
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Personalize your shopping experience
  • Respond to your enquiries
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements

With your consent, we may also send promotional emails, offers, and product launches. You can unsubscribe at any time.

3. Payment Security

All online payments are processed securely through trusted payment gateway providers.

We do not collect or store your complete payment card details. Payment information is encrypted and handled according to industry security standards by our payment partners.

4. Sharing of Information

We value your trust and do not sell or rent your personal information.

We may share limited information only with trusted third parties when necessary to operate our business, including:

  • Shipping and courier partners
  • Payment gateway providers
  • Technology and website service providers
  • Government or regulatory authorities when legally required

These partners receive only the information necessary to perform their services.

5. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your data, no method of internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your account (subject to legal obligations)
  • Opt out of promotional communications

To exercise these rights, please contact us using the details provided on our Contact Us page.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies.

9. Children's Privacy

Our website is intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page with the revised Effective Date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

We are committed to addressing your concerns promptly and transparently.

Our Commitment

At Samriddhi By Suhani, trust is woven into everything we do—from the handcrafted sarees we curate to the way we protect your personal information.

Thank you for choosing us and being a part of our journey in celebrating timeless Indian craftsmanship.